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🐾 Case Study — Heartland Animal Hospital Website - Veterinary website design

Updated: 1 day ago

Client:Ā Heartland Animal Hospital

Industry:Ā Veterinary / Animal Care Services

Veterinary website design




The Challenge

Heartland Animal Hospital needed a website that reflects its commitment to compassionate, professional veterinary care while making it easy for pet owners to find services, understand treatment options, and contact the practice.Their previous online presence lacked clear organization of services, did not communicate the trustworthiness and warmth of their staff, and required optimization for mobile devices — a critical gap given how many pet owners search on their phones.


Visitors also needed a faster way to:

  • Learn what services are offered (wellness, surgery, dental, urgent care)

  • Access appointment information and contact details

  • Understand what makes Heartland unique — its care philosophy and expertise


Our Solution

We designed and developed a custom Wix Studio websiteĀ that positions Heartland Animal Hospital as both trusted professionalsĀ and pet-centric caregivers. The site focuses on clarity, accessibility, and emotional connection with animal owners.


Key elements of the redesign included:

šŸ„ Clear Service SectionsEach major offering (wellness, surgery, dental, diagnostics, urgent care) is presented in a clean, easy-to-navigate format so visitors can quickly find what they need.


šŸ“ž Actionable CTAsā€œBook Appointment,ā€ ā€œRequest Care,ā€ and ā€œContact Usā€ buttons are strategically placed throughout the site to drive engagement and reduce friction.


ā¤ļø Warm, Trust-Building VisualsHigh-quality imagery of pet care and staff interactions reinforces Heartland’s compassionate brand identity.


šŸ“± Mobile-First ExperienceThe site was fully optimized for mobile so busy pet owners can quickly scan services, hours, and contact info on the go.


šŸ“ Local SEO & Contact VisibilityPhone number, location info, and hours are highlighted in key places to assist with direct actions.


The Outcome

The Heartland Animal Hospital website now functions as a professional, trustworthy, and user-friendly hubĀ for pet owners.


It helps visitors:

āœ… Immediately understand Heartland’s services and care philosophy

āœ… Easily locate appointment and contact information

āœ… Feel confident in choosing Heartland for their pet’s health

āœ… Navigate effortlessly on any device


This new site effectively communicates credibility, enhances the user experience, and supports conversion — turning browsers into booked appointments and loyal clients.


Want a Website Like This?

If you’re a professional service business that needs a website designed to build trust, communicate authority, and convert visitors, we can help.


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